Job Description

At Hyatt, we believe in the power of belonging, of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, opportunities are yours to shape, and your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job. It's a career for people who care.

About Thompson Dallas

Thompson Dallas is a luxury lifestyle hotel in the heart of Downtown Dallas, known for exceptional service, sophisticated design, and memorable guest experiences. At Thompson, we believe every detail matters, and our colleagues play a vital role in bringing our brand to life.

Position Summary

The Houseperson plays an important role in supporting the Housekeeping team and maintaining the cleanliness and presentation of the hotel. This position assists Room Attendants with supplies, linen distribution, trash removal, public area upkeep, and special projects to help ensure guestrooms and public spaces meet Thompson and Hyatt brand standards.

Responsibilities

• Support Room Attendants by delivering supplies, linens, amenities, and equipment throughout the shift.
• Remove soiled linens, trash, and recyclables from guest floors and housekeeping carts.
• Restock housekeeping carts, linen closets, and storage areas.
• Maintain cleanliness and organization of housekeeping closets, service areas, and back-of-house spaces.
• Clean and maintain assigned public areas, hallways, elevators, stairwells, and guest-facing spaces.
• Assist with special projects, deep cleaning assignments, mattress moves, and room setup needs as assigned.
• Deliver guest-requested items promptly and professionally.
• Report maintenance concerns, safety hazards, and cleanliness issues to the appropriate departments.
• Support housekeeping operations to ensure guestrooms are guest-ready and meet brand standards.
• Follow all hotel safety, sanitation, and security procedures.
• Perform other duties as assigned to support the operation and guest experience.

Benefits

• Free meals during shifts
• Free onsite parking
• Complimentary and discounted Hyatt hotel stays worldwide
• Medical, Dental, and Vision Insurance (eligible colleagues)
• Retirement Savings Plan
• Paid Time Off
• Career growth opportunities with Hyatt Hotels & Resorts

Hyatt Values: Empathy | Wellbeing | Respect | Integrity | Experimentation | Inclusion

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