Job Description

Peak-Time Teller At Pier 37 BranchLooking for a part-time job where you can come to work each day excited about what you do? UW Credit Union's Pier 37 branch (Monona branch) is hiring a Peak-Time Teller and we want YOU to apply!As a Peak-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union's members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!Join one of Wisconsin's premier financial institutions, a four-time recipient of Madison Magazine's Best Places to Work, and a two-time Milwaukee Journal Sentinel's Top Workplace to receive:Peak/Part time employees earn paid time-off (pro-rated based on hours worked)2 weeks paid Caregiver Leave (pro-rated based on hours worked)2.5 weeks paid New Child Leave (pro-rated based on hours worked)16 hours paid volunteer time annuallyPaid holidays (if normal work schedule falls on a recognized holiday)Personal development and peer connections through Employee Community Groups401k option with company match of up to 5%, plus approximately 4% discretionary matchAnnual variable bonus rewardEmployee Assistance ProgramAnd more!ResponsibilitiesBe the face of UW Credit Union by providing front facing member service at the Pier 37 branch locationAchieve balanced scorecard results in alignment with Members for Life Sales & Service PhilosophyMaintain a high degree of knowledge in all UW Credit Union products and servicesEnsure all members requests are processed accurately and efficientlyAdhere to UW Credit Union's Cash Management policies and proceduresResearch all teller transactions when potential errors are identified, and communicate with affected membersIdentify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referralsConsistently seek out opportunities to exceed member expectationsQualificationsWhat You'll Need to SucceedHigh School Diploma or equivalent1 year of customer service experienceDemonstrates ability to work with customers of all ages and backgroundsExcellent interpersonal and professional skillsTeam player that can confidently jump in where and when you are neededAbility to work in an autonomous environmentUW Credit Union is dedicated to cultivating a workplace that fosters a sense of belonging for all individuals and proudly upholds the principles of Equal Employment Opportunity (EEO). We highly value the unique perspectives and qualities that each person brings to our organization. Our recruitment, hiring, development, and promotion processes are based on an individual's qualifications and demonstrated abilities. Our policy is to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristics protected by federal, state, or local laws. If you require a reasonable accommodation for any part of the employment process, please email employment@uwcu.org.

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