Job Description

Program Assistant I - ERSEA

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing programs as well as drug and alcohol rehabilitation.

PAY RATE: $22.65 - $23.84 PER HOUR

VOALA offers competitive medical, dental, vision and retirement benefits.

Through our Head Start and Early Head Start programs, we work with children (ages 0 5) and their families to provide the skills, confidence and stable home life necessary for a smooth transition into kindergarten and beyond. Children also receive a broad array of health services including screenings and referrals, maintenance of immunization schedules, nutrition assessments and follow-ups, mental health assessments as part of initial screenings, and determination if any developmental or physical delays are present. Children receive health and dental services and have access to ongoing and acute and routine health and dental care. Enrolled children receive healthy meals, along with an assessment of their nutritional needs and the necessary follow-ups. Nutrition education is available for parents and incorporated into daily classroom activities for the children.

Cities served include: Carson, Commerce, Compton, Culver City, Del Rey, East Los Angeles, El Segundo, Harbor City, Hawthorne, South Central Los Angeles, Lomita, Lynwood, Mar Vista, Newhall, North Hollywood, Pacoima, Palms, Paramount, Rancho Palos Verdes, San Fernando, San Pedro, Santa Clarita, Shadow Hills, South Central Los Angeles, South LA, Studio City, Sun Valley, Sunland, Sylmar, Torrance, Tujunga, Val Verde, Valencia, Valley Village, Wilmington.

JOB SUMMARY AND PURPOSE

This Program Assistant I - ERSEA will assist the ERSEA Coordinator with the implementation of the eligibility, recruitment, selection, enrollment, and attendance area. They will provide in procedure coordination, recruitment of children, personnel supervision, staff development, and evaluation. They will also act as an interagency liaison when needed to support mobilization of community resources, client advocacy, reports, and referrals. They are responsible for checks and reviews of data for completion and conformance with established regulations and procedures. They will also monitor for compliance with Performance Standards.

SPECIFIC DUTIES INCLUDE:

• Assist with implementation of the Eligibility, Recruitment, Selection, Enrollment, Attendance (ERSEA) Plan. Assist in monitoring, preparing reports, and work with staff to carry out ERSEA-related activities to ensure programs reach full enrollment.
• Work as a team to establish and maintain direct communication channels between the family, program staff, Family Advocates, Administrative staff, and community members. Coordinates collection and preparation of children's attendance records and provides training to staff for accurate record keeping. Utilize computer data systems to input, retrieve, and update required data for Child Plus for monitoring & reporting purposes.
• Analyze any pattern of absenteeism that falls below 85%. Monitor the Child Plus database for possible terminations to ensure full enrollment is reached. Monitor daily attendance to ensure the minimum 85% average daily attendance is reached and meal counts to ensure data information is complete and accurate.
• Implements programoperating practices such as record keeping, performance standards, and recommended development of systems Assist with record keeping of files and monitoring of family enrollment.
• Attends all meetings required by the funding source and agency management; prepares and submits required reports promptly and accurately and administrative forms in a timely manner.
• Other duties as may be needed to fulfill program requirements

ESSENTIAL JOB FUNCTIONS:

• Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment
• Assist with implementation of the Eligibility, Recruitment, Selection, Enrollment, Attendance (ERSEA) Plan. Assist in monitoring, preparing reports, and work with staff to carry out ERSEA-related activities to ensure programs reach full enrollment.
• Work as a team to establish and maintain direct communication channels between the family, program staff, Family Advocates, Administrative staff, and community members. Coordinates collection and preparation of children's attendance records and provides training to staff for accurate record keeping. Utilize computer data systems to input, retrieve, and update required data for Child Plus for monitoring & reporting purposes.
• Analyze any pattern of absenteeism that falls below 85%. Monitor the Child Plus database for possible terminations to ensure full enrollment is reached. Monitor daily attendance to ensure the minimum 85% average daily attendance is reached and meal counts to ensure data information is complete and accurate.
• Implements programoperating practices such as record keeping, performance standards, and recommended development of systems Assist with record keeping of files and monitoring of family enrollment.
• Attends all meetings required by the funding source and agency management; prepares and submits required reports promptly and accurately and administrative forms in a timely manner.

MANDATED REPORTER

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

QUALIFICATIONS

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Proof at the time of hire
  • TB clearance within 6 months' prior
  • Annual Influenza vaccination (between Nov. 1st - Mar. 31st)
  • Pertussis (whooping cough) and measles immunization
• Health screening at the time of employment
• Requires ability to interact with children in a busy environment including, but not limited to:
  • Able to lift up to 50 lbs.
  • Frequently kneel and squat
  • Ability to move quickly

EDUCATION:

• High School Diploma/ GED Equivalent OR a combination of education and relevant experience (two years total)

EXPERIENCE:

• Minimum of 1 year of monitoring and analyzing data or general office administration

PREFERRED QUALIFICATIONS:

• AA Degree in Social Services, Business Administration or related field
• Direct experience working with families in an at-risk program, evidence of interaction with culturally diverse low-income population
• Experience networking with community partners

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

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